Website Policies
Terms and Conditions
What you need to know about the terms and conditions of using our website and our online purchasing agreements.
General responsibilities
Choose your purchase carefully. Make sure all information that you give to us is correct, complete and current. Use our service in a responsible way. Follow all policies applying to your use of our services and any instructions we provide about using them.
General
All your transactions with us shall be subject to the terms and conditions set out on this website. When purchasing any items from this website you are deemed to have read and accepted these terms and conditions. All prices, descriptions and photos may change from time to time, if in doubt please contact us for up-date information. Customers purchasing from this site must be over 18yrs or have the consent of the credit card holder. We will not be responsible for purchases made where consent was not agreed upon.
Purchasing Process
Once you have chosen the items you would like to purchase proceed to the check out page where you will be asked to complete your contact details. The following page will ask you for you preferred method of payment. Please note that your actual payment will not be processed through the website. A confirmation email will be sent to the email address you provide and a member of the Funky Rainbow team will contact you once your order has been received to discuss your payment.
Pricing
The price for the products shall be the price quoted on the website at the time of making your order. By creating an order, you agree to pay us for the purchase of the products. All prices are payable in New Zealand dollars ($NZD).
Using our Online Shopping Service
Make your selection(s) by adding goods to your shopping basket.
When you have finished shopping proceed to “checkout”.
Please fill in your:
- Name, email address and phone number (including area code)
- Complete the delivery address
- Select method of payment
We will receive your order and contact you to confirm we are certain we are able to complete your order in full and discuss payment arrangements and delivery. As we work with limited edition fabrics which come in constantly other options may be available so please contact us for this information.
Postage and Packaging
We use local or national courier companies for our deliveries.
Postage on items within New Zealand is included in the garment cost.
For interneational orders please contact us to confirm the postage and packaging cost. You must make certain that the goods are in good order before you accept them from the courier. We cannot accept responsibility for damaged goods after you have accepted them from the courier. If you are in doubt please ask the courier to return the goods to us for a full refund.
Payment
- You are responsible for the payment of goods in your ‘Shopping basket” when you ‘checkout’.
- The goods in your shopping basket will be shipped to the delivery address you provide after your payment has been cleared.
- All goods will remain the property of Funky Rainbows until payment has been received in full.
- Payment can be made by credit card (Visa or Mastercard) cheque or direct credit to our account
- Other methods of payment may be available on an individual basis. Please contact us prior to ‘checking out”
Returns
We hope you enjoy your new purchase but if for any reason you need to return any Funky Rainbows product we offer a credit or refund on the purchase price on the following conditions:
You return your garments within 10 days of the purchase date with your receipt/invoice.
The garments must be returned in their original condition (please take care when trying garments on).
Please enclose a note explaining why you are returning product and what you would like to do, exchange, credit, or refund.
Re-shipping costs will apply to international orders.
Within NZ your 1st exchange will be free of courier charges however 2nd and subsequent exchanges will attract normal standard courier charges.
It is recommended for your own protection that you return garments by courier track and trace. Funky Rainbows cannot accept liability for any lost or damaged goods in transit, or goods that do not reach us.
International Orders
Funky Rainbows does accept International orders. Please contact us to confirm postage & packaging and payment options.
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